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                                            Organization: 
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                                        Office of the Ombudsman of Ontario
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                                            Phone Numbers: 
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                                        416-586-3300 (outside of Ontario)
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                                            Toll-Free: 
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                                        1-800-263-1830 (within Ontario only)
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                                            TTY: 
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                                        1-866-411-4211
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                                            Fax: 
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                                        416-586-3485 1-866-863-2560
                                         
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                                            Address: 
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                                                    Bell Trinity Square 483 Bay St, 10th Fl, South Tower Toronto, ON M5G 2C9 
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                                            Intersection: 
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                                        Bay St and Dundas St W
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                                            Location: 
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                                        Toronto (Old Toronto)
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                                            Accessibility: 
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                                        Wheelchair Accessible
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                                            Executives: 
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                                        Paul Dubé - Ombudsman
  Barbara Finlay - Deputy Ombudsman 
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                                            Service Description: 
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                                        Investigates complaints about services provided by the Ontario government and its organizations after other avenues fail, including municipal closed meetings, school 
boards, and municipalities and universities * conducts systemic investigations 
on important issues about government services, which can affect large 
numbers of people * cannot deal with matters regarding the 
federal government, private businesses, the courts or judges, hospitals or long-term care homes * Ombudsman is an office of last resort * services are free and 
confidential * complaints may be made in writing, by email or via the 
website, by telephone or by fax
                                         
                                         
                                        
                                        
		
                                            Services and Programs:
                                            
                                                    
                                                        Children and Youth Unit
                                                    
                                                
                                        
	 
                                        
                                        
                            
                             
                            
                            
							
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                                            Fees: 
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                                        Free
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                                            Application: 
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                                        Complaints can be made by mail, online, fax or by telephone
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                                            Eligibility / Target Population: 
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                                        Adults 18 years and older or young offenders 16 years and older
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                                            Languages: 
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                                        English ; French
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                                            Language Notes: 
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                                        French reception, programs, publications, and website * French interpretation available upon request
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                                            Area Served: 
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                                        Ontario
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                                            Last Updated:
                                        
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                                        11/27/2024
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                                            Service Profile Web Address:
                                        
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                                        eng/displayService.aspx?id=14163
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