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Organization:
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Kids Help Phone
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Toll-Free:
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Help line: 1-800-668-6868 (24 hours)
Administration: 1-800-268-3062
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Address:
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1200 Ave McGill College, Suite 1680
Montréal, QC
H3B 4G7
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Intersection:
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Sainte-Catherine W and McGill College Ave
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Hours:
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Daily 24 hours
Live Chat: Daily 7am-12midnight (Eastern Standard Time)
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Dates Available:
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Open 365 days a year
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Executives:
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Susan Morris - Interim President and Co-Chief Executive Officer
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Service Description:
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Counselling - Confidential and anonymous support from professional counsellors * available by telephone 24/7 * available by Live Chat
Text and online messaging - Confidential support from trained, volunteer crisis responders * available 24/7
Resources Around Me - Searchable directory of community supports
Peer-to-Peer Community - Online forums where youth ages 12-26 can safely share their own experiences
Good2Talk - Confidential support services for post-secondary students in Ontario
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Fees:
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None
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Application:
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Call, text or visit the website
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Eligibility / Target Population:
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Open to all children, youth and young adults * Black, African and Caribbean youth * First Nations, Inuit and Métis youth * newcomer youth
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Languages:
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English ; French ; many other languages
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Language Notes:
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For texting support in French, text PARLER to 686868
Phone counselling in Indigenous languages including Plains Cree and Severn Ojibwe, call 1-800-668-6868 and press 3
Phone counselling in additional languages including Arabic, Mandarin, Ukrainian, Russian, Pashto and Dari, call 1-800-668-6868 and press 4
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Area Served:
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Canada
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Last Updated:
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9/5/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=13329
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