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                                            Organization: 
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                                        Office of the Information Commissioner of Canada
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                                            Toll-Free: 
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                                        1-800-267-0441 ext 9
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                                            Fax: 
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                                        819-994-1768
                                         
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                                            Address: 
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                                                    30 Victoria St Gatineau, QC K1A 1H3 
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                                            Intersection: 
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                                        Maisonneuve Blvd and Victoria St
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                                            Location: 
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                                        Gatineau
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                                            Accessibility: 
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                                        Wheelchair Accessible
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                                            Hours: 
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                                        Mon-Fri 9am-4pm
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                                            Executives: 
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                                        Caroline Maynard - Information Commissioner of Canada 
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                                            Service Description: 
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                                        Investigates and reports on complaints from individuals who believe they have been denied rights under the Access to Information Act * the Act provides a right of access to information under the control of government institutions subject to limited and specific exceptions * the Information Commissioner carries out investigations and mediates between complainants and government institutions * monitors federal institutions' performances under the Act * makes recommendations to government institutions but cannot issue binding orders
                                         
                                         
                                        
                                        
                                        
                                        
                            
                             
                            
                            
							
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                                            Application: 
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                                        Complaint must be lodged in writing within 60 calendar days after contact with a federal institution * telephone or email complaints are not accepted
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                                            Eligibility / Target Population: 
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                                        Must be physically present in Canada or a Canadian citizen
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                                            Languages: 
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                                        English ; French
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                                            Language Notes: 
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                                        French reception, programs, publications, and website * French interpretation available upon request
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                                            Area Served: 
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                                        Canada
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                                            Last Updated:
                                        
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                                        6/17/2025
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                                            Service Profile Web Address:
                                        
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                                        eng/displayService.aspx?id=12499
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