Program: Hearing Care Counselling
Organization: Canadian Hearing Services - London Region
Toll-Free: 1-866-518-0000
TTY: 1-877-215-9530
Email: hearingcarecounselling@chs.ca
Website: chs.ca/hearing-care-counselling
Address:
301 Oxford St W, Unit 4
London, ON
N6H 1S6
Intersection: Cherryhill Blvd and Oxford St W
Location: London (West)
Accessibility:
Wheelchair Accessible
Service Description: Supports for older adults with hearing loss * helps clients:
  • understand their hearing loss
  • prepare to manage difficult listening situations (e.g. social gatherings, restaurants)
  • remain independent and safe at home

Education and training for family and caregivers on communicating with someone with hearing loss, and on use and maintenance of hearing aids and communication devices

Services available through home visits, in-office appointments, and virtual sessions

Sound Advice on Hearing Health
- Series of two-hour virtual workshops for older adults with hearing loss * focuses on improving communication, increase confidence and self-advocacy, and decreasing isolation



Fees: Free
Application: Call, email, or visit website for online contact form
Eligibility / Target Population: Adults 55 years and older with hearing loss
Languages: English ; French ; Chinese (Cantonese) ; Chinese (Mandarin) ; Portuguese ; Spanish
Area Served: London, Middlesex, Elgin, Huron, Lambton, Oxford, Perth and Grey Bruce
Last Updated: 9/24/2026
Service Profile Web Address: eng/displayService.aspx?id=11983

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