Program: Hearing Care Counselling
Organization: Canadian Hearing Services - London Region
Toll-Free: 1-866-518-0000
TTY: 1-877-215-9530
Email: hearingcarecounselling@chs.ca
Website: chs.ca/hearing-care-counselling
Address:
301 Oxford St W, Unit 4
London, ON
N6H 1S6
Intersection: Cherryhill Blvd and Oxford St W
Location: London (Central)
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 9am-5pm
Service Description: the goal is to develop, maintain, or augment sensory capacity to promote maximum independence

Services include:
  • assessment and support for seniors with hearing loss 
the Hearing Care Counsellor Program assists seniors with hearing loss * counsellors conduct home visits (or virtual visits), provide education, demonstrate and recommend communication devices, facilitate hard-of-hearing support groups and teach hearing help classes, and workshops * Hearing Care Counselling also provides in-service training to supportive housing, retirement homes and long-term care facilities



Fees: Free counselling services * fee for devices
Application: Call or email for appointment
Eligibility / Target Population: People with hearing loss * priority is given to adults 55 years and older
Languages: English ; French ; American Sign Language (ASL)
Language Notes: French programs, publications, and website * French interpretation available upon request
Area Served: London, Middlesex, Elgin, Huron, Oxford, Perth
See Also: Deafness and Hearing Loss
Last Updated: 9/8/2025
Service Profile Web Address: eng/displayService.aspx?id=11983

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