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                                Address:
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                                            PO Box 5010 London, ON N6A 5W9 
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                                Street Address:
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                                            800 Commissioners Rd E London
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                                Intersection:
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                                Wellington Rd and Commissioners Rd E
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                                Hours:
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                                Switchboard and Emergency Departments: Daily 24 hours Administration: Mon-Fri 8:30am-4:30pm
                                
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                                    Service Description:
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                                Specialists facilitate compliments, complaints, and conflicts to a reasonable outcome as a mediator between the patient/family and the health-care team * information on rights and responsibilities
                                
                                
                                
                                
                                
                                 
                                
                                
                                
                                
                                
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                                Fees:
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                                Most services covered by OHIP
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                                Application:
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                                Call or visit website * comments submitted online receive a response within one business day
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                                Eligibility / Target Population:
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                                Patients and their families
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                                Languages:
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                                English * French
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                                    Language Notes:
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                                    Interpretation available at most locations
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