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                                Program:
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                                London and Middlesex Behavioural Response Team
                                 
                        
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                                Phone Numbers:
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                                519-667-6865
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                                Crisis:
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                                Call 911 in emergencies
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                                After Hours:
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                                Reach Out: 519-433-2023
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                                Fax:
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                                519-667-6559
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                                Address:
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                                            London Health Sciences Centre, Victoria Hospital 800 Commissioners Rd E, Rm A2-691 London, ON N6A 5W9 
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                                                 Map
                                            
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                                Intersection:
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                                Wellington Rd and Commissioners Rd E
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                                Location:
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                                London (Central)
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                                Accessibility:
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                            Wheelchair Accessible
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                                Accessibility Notes:
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                                All assessments completed in client's home
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                                Hours:
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                                Mon-Fri 8am-4pm
                                
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                                Executives:
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                                Alexandria Houston - Manager London Health Sciences Centre 519-685-8500 ext 34865 * alexandria.houston@lhsc.on.ca
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                                Public Contacts:
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                                Tammy Bentley - Enhanced Psychogeriatric Resource Consultant London Health Sciences Centre 519-685-8500 ext 75913 * Tammy.Bentley@lhsc.on.ca
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                                    Service Description:
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                                Interdisciplinary team that provides services and supports for older 
adults, their families and caregivers, who are having challenging responsive behaviours associated with dementia, mental illness, addictions and other neurological conditions * team includes nurses, social workers, occupational therapists, recreational therapists, and psychologists
  Services include:
 - assessment started within 1 week of referral with higher risk individuals started sooner
 - behavioural and biopsychosocial assessments, aimed to identify the unmet needs influencing responsive behaviours
 - completion of standardized screening tools
 - recommendations to promote effective communication between the person with responsive behaviours and care providers
 - non-pharmaceutical recommendations to decrease responsive behaviours
 - support for caregivers in implementing recommendations and evaluating the impact
 - outreach support (case managers visit clients in homes, retirement and long term care homes, hospital or other community support settings, such as Adult Day Programs)
 - formal and informal education, in-service, and workshops on the topic of Responsive Behaviours
 - brief follow-up
  
                                
                                
                                
                                
                                
                                 
                                
                                
                                
                                
                                
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                                Fees:
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                                Free
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                                Application:
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                                Call geriatric centralized intake at 519-685-4046 for referral * health care professionals must complete referral form and fax to centralized intake at 519-685-4020
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                                Eligibility / Target Population:
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                                Adults 65 years and older with responsive behaviours of risk, related to dementia, mental health, addictions, and/or related neurological conditions., where responsive behaviours are placing the client or others at high to moderate risk for harm if preventative measures are not put in place
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                                Languages:
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                                English
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                                    Language Notes:
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                                    Interpretation available for other languages upon request, as required
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                                Area Served:
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                                            London and Middlesex County
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                                                 Map
                                            
                                             
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                                This information was last completely updated on March 31, 2025 | 
                    
                    
                        
                             
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