Ontario. Ministry of Public and Business Service Delivery - Consumer Protection Ontario

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Program:

Consumer Protection Ontario French language services or programs offered to customers/clients on a consistent basis.

Organization:

Ontario. Ministry of Public and Business Service Delivery

Phone Numbers:

416-326-8800

Toll-Free:

1-800-889-9768

TTY:

416-229-6086 or 1-877-666-6545

Fax:

416-326-1947

Email:

consumer@ontario.ca

Website:

www.ontario.ca/page/consumer-protection-ontario

Address:

c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division
PO Box 450
Toronto, ON
M7A 2J6

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Location:

Toronto (Old Toronto)

Accessibility:

Wheelchair Accessible

Hours:

Mon-Fri 8:30am-5pm

Service Description:

Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends

Fees:

None

Application:

Call, write, email or file an online complaint

Languages:

English * French

Language Notes:

French reception, programs, publications, and website

Area Served:

Ontario

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